Call Simplified White Paper

Healthcare’s Weak Link: After-Hours Care Communication

Call Simplified Empowers Patients and Providers While Embracing Meaningful Use. 

WHO SHOULD READ THIS WHITE PAPER: Healthcare Providers, Medical Office Managers, ACO Administrators, Meaningful Use Consultants, and EHR Software Providers.

 

Case Study - Improving After-Hours Patient Care

Women's Care of Beverly Hills Medical Group

Women’s Care of Beverly Hills is an elite group of seven physicians and a Nurse Practitioner serving the women of Beverly Hills and surrounding areas. They understand how important it is for patients to be able to reach a provider for the 16 hours per day the office is closed and over the weekends. They have experienced years of frustration being on call. The doctors became dissatisfied with their inefficient, inaccurate and outdated answering service. After all, the after-hours answering service industry hasn’t evolved for the last several decades—despite revolutionary web and mobile app technologies that have improved the way the world communicates.